Downtown Scranton is experiencing a boost in activity thanks to the efforts of the Main Street Scranton program. To learn more about how this national program is impacting the growth and successes of the local downtown community MetroAction interviewed Lisa Sauder of Scranton Tomorrow’s Main Street program to find out more about the program that has the community so excited. (more…)
First Friday Scranton
Just a reminder that tonight is First Friday in downtown Scranton. For a full list of venues and a .pdf of the map, visit http://firstfridayscranton.com.
First Friday art walks are held on the first Friday of every month at galleries and businesses around Downtown Scranton. Paintings, photography, sculpture, music, performance art…you never know what you’ll find at First Friday in Scranton. (more…)
From the occupancy sensors to low-flow fixtures, it seems that Fidelity Bank has thought of everything when it comes to making its new West Scranton branch “green”.
“We’re constantly encouraging our customers to be economically responsible with their finances and by going green with our new building, this is our way of demonstrating our commitment to being economically and environmentally responsible,” says Dan Santaniello, Executive Vice President & Chief Operating Officer at Fidelity. (more…)
Did you know that 1 ton of 100 % recycled paper saves the equivalent of 4,100 kWh of energy, 7,000 gallons of water, 60 pounds of air emissions, and three cubic yards of landfill space?
Attendees at our first Go Green Business Summit learned about staggering statistics like this and ways that their businesses can be more eco-friendly. More than 70 business leaders and environmental experts gathered to discuss innovative approaches, best practices and new trends in greening their businesses. The program was sponsored by Lackawanna County, PPL and WBRE/WYOU.
Commissioner Corey O’Brien described houw Lackawanna County is improving its environmental footprint. Everything from eliminating gas guzzling county vehicles to implementing a county-wide recycling program in all county offices.
Michele Dempsey, DX Dempsey Architecture, Brad Bason, North Central Digital Systems, Jamie Reeger, Environmental Institute of Lackawanna College and Marlene Satter, SRA International, provided presentations on a host of informative topics.
A panel discussion with area experts and trend setters (including Danielle Fleming, Danielle & Co, Tom 
McLane, McLane & Associates, Shannon Cross, Outlook Construction, Jay Barton, WBRE/WYOU, Pam Fendrock, PennFuture and Nancy Crickman, EMAP) and a keynote address on Tomorrow’s Trends by Tom Tuffey, PennFuture rounded out the program.
More than 15 vendors were on hand to provide attendees with resources and assistance in making eco-senstive choices for their businesses.
Be sure to check out our upcoming training programs. And, be sure to check out the other articles on this blog about what local businesses are doing to improve their environmental footprint.
If you attended the Go Green Business Summit, we’d love to know what you thought of the program. Please feel free to share your comments and best-practices for greening your businesses.
There’s a new grant opportunity for NEPA businesses that want to implement an IT project. The IT Kickstart grant is a reimbursement grant program that encourages small and medium-sized companies in Pennsylvania to implement IT projects.
The program could assist your business to: build/improve upon your website, install/upgrade servers, install/upgrade ERP Systems, increase competitiveness in a growing market, and much more!
To learn more about the program attend one of the kickoff events, Tuesday November 18 at East Stroudsburg University or Thursday, November 20 at the Radisson, Scranton. For more information on the program or to register for a kickoff event, visit www.ebizitpa.org.
When it comes to growing a business, whether you are a new business owner or you have been in the game for some time, there are many models and strategies that can be used to help you expand your business. But which one is the right one? After all, there are many different types of businesses and many unique entrepreneurial styles.
Before fabricating or adopting a growth strategy, there are a few steps that should be taken that will yield valuable insights about you and the future of your business: where you are and where you want to go.
The I.D.E.A. (identify, develop, evaluate, and act) method is a great way to help you plan the growth of your business. With the completion of each step a clearer picture will begin to form that will help you create and execute a plan of attack.
Identify – Before anything else, you must identify exactly what type of business growth you wish to achieve. This could be anything: the desire for more clients, higher sales, expansion projects, a more diverse product line etc. The sky is the limit. Write down what type of growth you want to obtain.
Develop – In order to arrive at the desired destination there must be signs along the way that will continually point you in the right direction. This is the development stage: constructing milestones or a series of objectives that will help you reach your ultimate goal. These objectives must be specific and they must all successively lead to a higher level of achievement until you reach your final terminus.
Evaluate – In order to stay on the right path you must evaluate your every move. This will help ensure that you are where you need to be and that you are going where you need to go. Without employing this step it is very easy to veer off the correct path. However, the proper use of this step will help you understand exactly what needs to be done and what adjustments need to be made in order to keep your plans on target.
Act – This final step is simply making the necessary adjustments that the 3 previous steps have directed you to make. But keep in mind that you should not become over zealous when it comes to adjusting your plans. Make sure that you leave enough time between the adjustments to see the results. This will help you determine what is and isn’t working.
This exercise is a great starting point for any entrepreneur who is looking to grow their business. Hopefully these steps will help you come up with a plan to get your business where you want it to be.
MetroAction recently received $100,000 in funding from Scranton Industrial Development Company (SIDCo) to support its small business financing program, which serves residents in Carbon, Lackawanna, Luzerne, Monroe, Pike, Susquehanna, Wayne and Wyoming Counties.
This funding will allow MetroAction to continue to provide lending services to under-served small businesses. “MetroAction is dedicated to supporting small businesses in our region. These businesses are creating jobs, enhancing family incomes and revitalizing our community. The support of organizations, like SIDCo, is invaluable,” states MetroAction’s president, Natalie O’Hara.
“Partnering with MetroAction is a welcomed opportunity for SIDCo.” noted Joe Tomko, president of SIDCo. “Combining the resources of business organizations like SIDCo and MetroAction will provide greater support to our small business community”
MetroAction provides financing, training and counseling to start-up and expanding small businesses in throughout eight counties in northeastern Pennsylvania, including Carbon, Lackawanna, Luzerne, Monroe, Pike, Susquehanna, Wayne and Wyoming counties. These programs were created to meet the needs of businesses that are typically underserved – businesses owned by low-income individuals, women, ethnic minorities and the un-employed. Many of the entrepreneurs that utilize the loan programs lack start-up capital and cannot save money fast enough to acquire the funding they need to finance their small business.
Since 1997, MetroAction has helped nearly 200 entrepreneurs obtain over $2.7 million in capital and continues to provide ongoing counseling and training to hundreds of individuals. The continued support of area economic development agencies, such as SIDCo, is essential to the overall success of MetroAction.
SIDCo was established in 1914 to promote the interests of small business. Today, the organization still works to encourage both the development of small business and the creation of jobs in the community. SIDCo continues to serve the Lackawanna County region by providing short-term working capital loans to local businesses.
For nearly a century, SIDCo has been contributing to a healthier economy by providing area businesses with approximately $5.4 million in financial assistance. Loans of up to $75,000 with terms of up to 5 years can be obtained. Also, special façade improvement loans are available to qualified candidates that wish to improve the exterior of their facility.
For more information on MetroAction’s programs and services, please contact MetroAction staff at (570) 342-7711 or visit www.metroaction.org. For more information on the SIDCo working capital loan program, please contact Jim Coleman at (570) 342-7711 ext. 122.
Pictured: Joe Tomko (far left), president of SIDCo and Jim Coleman (far right), secretary/treasurer of SIDCo present a check to Natalie O’Hara (center), president of MetroAction.
So, you’ve done it. You’ve finally made the commitment and decided to go into business for yourself. But have you stopped to think about how you’re going to let people know about your new company or the products and services that it offers?
If this is you, then now is probably the time to begin thinking seriously about a marketing strategy. To some this may be an intimidating thought. After all, there are many different types of marketing and finding a mix that fits your business may seem like a daunting task. Fortunately, marketing is not as hard as it sometimes appears and there are many different avenues that can be taken in order to achieve marketing success.
So what is marketing? Even if you don’t know the dictionary’s definition you probably have an idea of what it is and if you have been in business for any amount of time you’re probably already engaged in some form of marketing, whether you realize it or not.
Many business owners (novice and veteran alike) think that marketing is an extravagant and expensive campaign that is comprised of billboards, television spots, mass emails, and countless phone calls (to name a few). It is true that marketing involves these things, but it is so much more than that. Simply put, marketing is everything that goes into selling a product or service. Everything in between the transfer of a good or service from the seller to the buyer is marketing.
What makes a marketing project work is how a business arranges all of the different types of marketing to form a unique message that captures the attention of the consumer.
In order to do this, there are a few things to keep in mind.
Simplicity is the key to a good marketing strategy – Everything, from a slogan to a logo, should be kept simple. The simpler it is the more likely people are to remember it.
Don’t think that one form of marketing is enough – Do everything you are capable of doing to get the word out about your business. This means go beyond stuffing mail boxes with brochures and start incorporating some different things. Build relationships with people, set up a website, advertise etc.
Don’t think that marketing is a quick fix – Creating and implementing a good marketing strategy is one of the best things you can do for your business. But it will not solve all of your problems. Just keep in mind that marketing is not an end, but a means to an end.
Don’t wait – The sooner you begin marketing your business the sooner you will be established in the minds of your target market as someone who provides what they want.
There you have it: a few basic steps to better your business and improve your chances of success.
It is, to say the least, inspiring when a story of someone’s success is brought to our attention. It doesn’t even matter in what field the success was achieved. Regardless of the relevance to our own grind, we feel excited and motivated when we hear a story of “risk and reward”.
Six years ago the writing of one such success story began. In 2002, Danielle Fleming, of Danielle and Company, located in Scranton, Pennsylvania, began an entrepreneurial journey that has allowed her to become an incredibly successful business woman.
Ms. Fleming’s education in the fields of psychology and behavioral therapy was the starting point for her business success. Danielle and Company is a business that specializes in the creation of luxury bath and beauty products. The products are the result of a research project that Ms. Fleming had undertaken, which involved the use of handmade soaps and the study of the human psychological response to different scents. When the research project was over, the demand for Danielle’s handmade scented soaps lingered.
Because of the demand for her products, Ms. Fleming began selling her handmade organic soaps at local farmer’s markets. Since then her business has seen tremendous growth. “It is amazing to me to look back at our growth. We started in my kitchen at home and then went to a 400 square foot retail store and moved our way up to a 6,500 square foot facility with more space to expand to 30,000 square feet”, said Ms. Fleming. The business will now have even more exposure because of the move from its long time location in Clarks Summit to a beautiful venue on Adams Avenue in Scranton.
Ms. Fleming’s business and her line of products are unlike any other bath and beauty offerings. “We are focused on the whole person, the mind, the body and their impact on the environment when people use our products”, said Ms. Fleming. This philosophy has given Danielle and Company products national exposure, including features in national magazines and their use by such celebrities as Janet Jackson and Howie Mandel. The products are also sold in spas and hotels worldwide.
In addition to unparalleled products, Danielle and Company believes in the importance of preserving the environment. All of the products are made with 100 percent natural ingredients. The company’s new location is also eco-friendly, complete with energy efficient machines and appliances, compact fluorescent light bulbs, and the use of non toxic paints.
Ms. Fleming holds the belief that success requires dedication, commitment, and perseverance. She also sites the help of local business organization as being conducive to the success of her business, especially the University of Scranton Small Business Development Center and MetroAction. “MetroAction has helped my business by providing great seminars for entrepreneurs like myself to expand their knowledge base”, said Ms. Fleming. “It has also helped my company’s growth by providing us with a low-interest loan”.
The success of Danielle and Company is hinged upon Ms. Fleming’s commitment and drive to succeed. She encourages other entrepreneurs to take chances. She says, “Being an entrepreneur is hard work, but if you have the desire and commitment, it will bring you to places you never dreamt of! Go ahead and leap…the net will appear”.
What is the key to a successful business? Many would argue that there is not a definitive answer to this question. They say the answer depends on the circumstances and situations of a given venture. Some businesses come and stay while others come and go. But there is no formula, no unquestionable set of rules that, if followed, will yield a winning enterprise.
So why is it that some businesses succeed while others fail? It would be fair to say that this question does not have multiple answers, but one answer which is made up of multiple components, all of which are vital to the success of any business. Keep in mind, however, that some of these components are more sensitive than others (i.e. there is a big difference between a good business idea and having readily available business capital).
So here it is, a few highlighted components that, when fused, make for a great business foundation:
That’s it. Those are the basic components that answer the question “what is the key to a successful business”. Of course, there is more to it than that, but these steps will help build a solid core for a winning business.
