Ensure that Every Customer is a Repeat Customer!

April 23, 2010

Ensure that Every Customer is a Repeat Customer!

Handling customers is never easy! In the current economy, however, ensuring that every customer wants to be a repeat customer should be among your company’s biggest goals.

Learn the kinds of communication signals your employees are sending, as well as ways to make every interaction with customers the best it can be at Customer Service Secrets for Real Life, presented by MetroAction and Carol W. Rubel, principal of CWR Consulting Services.

The seminar will take place from 8 a.m. to 10 a.m. on May 4 at MetroAction, 222 Mulberry Street, Scranton. Cost is $30 per person and pre-registration is required. To register, visit MetroAction.org or call (570) 341-0270.

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