Our Mission

MetroAction provides impact-driven lending to transform underserved markets by making capital and support resources available to entrepreneurs. In doing so, it creates economic opportunity, stimulates job growth and creates a transformative impact on our region.

MetroAction is a nonprofit community development organization dedicated to providing small business loans and counseling throughout northeastern Pennsylvania (NEPA). We are an affiliate organization of The Greater Scranton Chamber of Commerce.

Since 1997, MetroAction has been committed to providing flexible small business loans to start-up and expanding small businesses. MetroAction is more than just a lender. Our team works hand-in-hand with our loan applicants and borrowers to provide the support needed to grow strong, thriving businesses in our community. As a result, our team has closed more than $14 million in loans and provided thousands of hours of counseling to businesses located in northeastern Pennsylvania.


Our Team

MetroAction’s team has over 50 years of collective experience providing lending and counseling services to small businesses.

Kristine Augustine

Vice President of Membership & Marketing
kaugustine@metroaction.org(570) 342–7711 extension 133

Alicia Tompkins

Small Business and Community Development Specialist
atompkins@metroaction.org(570) 342–7711 extension 127

Lisa Olenick

Business and Community Development Assistant
lkenny@metroaction.org(570) 342-7711 ext 151

Our Board

MetroAction’s volunteer Board of Directors is comprised of individuals that represent various industries and business sectors in the communities we serve.

Christina Manuel

United Neighborhood Centers

Natalie O’Hara
Vice President

D&O Enterprises
Raymond Ceccotti
Vice President

The Honesdale National Bank

Julie Schumacher Cohen
Vice President

The University of Scranton
Robert Durkin

The Greater Scranton Chamber of Commerce

Philip Condron
Assistant Secretary

Condron Sweda Media

Joseph Bonsick

ESSA Bank & Trust Co.

Matthew Colgan
Assistant Treasurer

NBT Bank

Matthew Bickert

Greater Wyoming Valley Chamber of Commerce

Alan Dakey


Leigh Fennie

University of Scranton SBDC

Catherine Fox

National Bakery

Allan Karaffa

Kronick, Kalada, Berdy & Co.

Matthew Knowles

Knowles Insurance

Niko Makuta


Timothy Maloney, Esq.

Maloney Law, P.C.

Timothy McGrath


Michelle Mikitish

Greater Pittston Chamber of Commerce

Alex Molfetas

Center City Print

Meegan Possemato


Shane Powers


William Rinaldi

NE Economic Development Co.

Lucy Singer

Wilkes University SBDC

Jill Valentini

Fidelity Bank

Paul Walsh

PS Bank

Talia Walsh

Quest Studio

Our Partners

MetroAction is an affiliate organization of The Greater Scranton Chamber of Commerce—the largest regional Chamber in northeastern Pennsylvania. Our organization has forged strong partnerships with area business development agencies, financial institutions, and community development organizations to amplify our impact on the communities in which we live and work.

Our team works directly with small businesses to connect them with partners that can assist them in starting or growing their small business. One-on-one counseling is our specialty.

Our Investors

In 1997, a consortium of local financial institutions collaborated to provide capital to start MetoAction’s first revolving loan fund. MetroAction utilized this investment as a catalyst to capitalize its revolving loan funds.

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We want to graciously thank those investors and donors that have financially supported MetroAction:

  • Bank of America
  • Betsy Black Consulting
  • Center for eBusiness and Advanced IT
  • Citizen’s Bank of Pennsylvania
  • Commonwealth of Pennsylvania
  • Community Bank, N.A.
  • Fidelity Deposit and Discount Bank
  • First National Bank
  • Honesdale National Bank
  • M&T Bank
  • B&T Bank
  • NBT Bank
  • Opportunity Finance Network
  • Peoples Security Bank
  • PNC Bank
  • PNC Bank Foundation
  • PPL
  • Scranton Industrial Development Company
  • The Blue Ribbon Foundation of Blue Cross of Northeastern Pennsylvania
  • U.S. Department of Agriculture
  • U.S. Department of Treasury – CDFI Fund
  • U.S. Small Business Administration
  • Wells Fargo Foundation
  • Wells Fargo Bank